FAQ

NO SIGNAL ON MONITOR

Please make sure to check all cables and connections. Ensure that your video cable is plugged in to the video card and not the motherboard. Make sure your monitor is set to the proper input. If these methods don't work shut down the PC and unplug it for 10 minutes and try again. If none of these work try moving your system ram one stick and one slot at a time to get the system to boot then return it to stock configuration.

STARTUP, STABILITY, & PERFORMANCE ISSUES

We extensively test every system we build so a defective component is very unlikely. On rare occasions rough shipping/handling can cause crucial components to dislodge or become loose. Reseat all memory, video card, sound card, PCI card drives and verify the "24-Pin" motherboard power cable and "8-Pin" CPU power cable are securely mounted to the motherboard. If the issue(s) persist, feel free to contact us.

NO SOUND FROM SPEAKERS/HEADPHONES

Confirm that you are connected to the proper speaker output. Make sure you have selected the correct output in windows and that it is not muted. Please ensure that your speakers are not powered off.

UPGRADES

We offer free upgrade services for the life of your PC. If you bring or ship your PC to our shop we will install individual components for you. This excludes PCs that contain custom open water loops and complete platform upgrades (motherboard). 

FINANCING

1337 does not offer direct financing options but you can purchase one of our PCs using PayPal Credit and get 0% APR for 6 months. Click here to apply.

SALES TAX

We are only required to charge sales tax (8.325%) to our Nevada customers and those who choose to pick their PC up in person at our Las Vegas shop.